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Terms of participation

GENERAL TERMS The organizers of the expedition have the right to modify or cancel a program that is in progress or before the start of it, for reasons of safety or force majeure (natural disasters, unsuitable weather conditions, etc.).

Anyone who participates is aware of the requirements and risks of the activity in which he participates and assumes individual responsibility for his participation in the activity, as provided by the declaration of Tyrol September 8, 2003 Appendix 1 - Article 1 - On Individual Responsibility, accepting the risks that involves as well as the responsibility for its safety. They must also have excellent physical & mental health and inform the leader of any allergies, illnesses.

Also, in case of voluntary withdrawal from the activity, the participant assumes full responsibility in the event of injury, accident, disorientation and anything else that may result, without the organizers and the mountain guide being held responsible.

Before each event, a group chat is created on Viber. There the photos will be shared and information about the weather and details of the action will be given, such as equipment, meeting point, change of time in case of a change in the weather forecast. This group is deleted after 3 days.

CANCELLATION POLICY

Due to the advance payments paid to partners and penalties that we also have in case of cancellations, a cancellation policy is imposed.

For day trips where a bus vehicle will be used for transport to the starting point:

1) Cancellation, 14 days before the date of the excursion, entails a refund of 100% of the participation fee, which will have been paid.

2) Cancellation, 7 days before the date of the excursion, entails a refund of 50% of the participation fee, which will have been paid.

3) Cancellation, less than 7 days before the date of the excursion, as well as the non-appearance of anyone who has declared participation at the departure point for the activity, entails the withholding of 100% of the participation fee.

In case of not meeting the minimum required number of participants or due to cancellation on our part due to extraordinary circumstances, it will be rescheduled for another day and if someone cannot participate on the new date, the entire amount paid will be refunded.

On excursions that require an overnight stay or more and for Sea Kayak day activities:

1) Cancellation, up to 35 days before the date of the expedition, entails a refund of 100% of the participation fee, which will have been paid.

2) Cancellation between 34-28 days before the date of the excursion, entails a refund of 50% of the participation fee, which will have been paid.

3) Cancellation, less than 28 days before the date of the excursion, as well as the non-appearance of anyone who has declared participation at the departure point for the activity, entails the withholding of 100% of the participation fee.

GROUP BOOKINGS

They are allowed on request by mail. Prepayment is mandatory for all group bookings. We reserve the right to change the terms of participation at any time.

PHOTOGRAPHY/FILMING

During the activities the participants are photographed and filmed. This material is used in all promotional activities of Wanderlust Outdoor Activities (prints, website, etc.). In case you do not wish to appear in the company's promotional material, you should send us your request in writing.

PROGRAM CHANGE BY MOUNTAIN GUIDES

The mountain guides are obliged to carry out the programs in accordance with the rules of each activity and the safety conditions. That is why the mountain guides have the right - at their absolute discretion - to modify an ongoing program and implement an alternative program, if this is required for safety reasons. Any additional costs are borne by the participants and any withdrawal due to non-acceptance of the alternative program does not create grounds for compensation for services not provided. Even the mountain guides have the right not to allow any of the participants to take part in a section or the entire program, if their behavior endangers themselves, the group, or if they do not follow the rules and the instructions that have been suggested to him for the correct execution of the program, without this creating a cause for compensation.